Exceptional customer
service creates happy
customers

Work with Upwork to manage your organizations customer
service needs big or small.

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Specialized admin and customer support professionals you can count on


4.78/5

Average rating for work with admin and customer support talent.

165K+ contracts

Involving admin and customer support work in the past year.

358 skills

Represented by talent on Upwork.


Virtual Assistants

4.91/5 Average rating.

Data Entry Specialists

4.91/5 Average rating.

Project Managers

4.91/5 Average rating.

Amazon Store Admin

4.91/5 Average rating.

Customer Representative

4.91/5 Average rating.

Tech Support Specialists

4.91/5 Average rating.

Zendesk Specialists

4.91/5 Average rating.

Comunity Managers

4.91/5 Average rating.



Admin and customer support projects for your most pressing work

Save yourself hours of tedious transcription work and convert your audio and video content into searchable text.

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For Enterprise

This is how
Administrators work now

Build an agile workforce that moves faster than the
pace of business with Enterprise Suite.

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Project managers who make. it look easy.

A project management pro aced a massive rebranding project.

 5/5                      Budget: $36,000

"Elham was exceptional in every way. Her project management is a 10 out of 10. Her communication is the same. She managed a highly complex project and made it look easy and it was not. She always had a positive attitude and kept her cool even during highly stressful periods in the project. Her team loved her. The project was on-time, on-budget and very profitable!."

Skills:     Localization     Proofreading     Content Writing

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How independent talent helped Tophatter. increase its CSAT score by 30%.

Tophatter, an online auction site for shoppers worldwide, was preparing to expand and needed dozens more multilingual customer support specialists. They struggled finding enough qualified talent and finding talent within budget. By leveraging independent professionals on Upwork, they were able to quickly find the customer support specialists they needed, and within budget.”

 312% increase in support capacity                      Read Case Study

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Professionals on Upwork help the world’s best companies with customer service needs.

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Debra F.

Customer Service Professional.

Debra F

 TOP RATED PLUS

“I love helping people resolve their issues and/or going out of my way to find answers for people.”

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Debra F.

Customer Service Professional.

Debra F

 TOP RATED PLUS

“I love helping people resolve their issues and/or going out of my way to find answers for people.”



Frequently asked questions?



Find freelancers with the admin and customer support skills you need


Admin & Customer Support Roles

Cross-functional Roles

Admin & Customer Support Projects